Currently we only ship to all major regions in South Africa, and will make arrangements to ship to other regions in Africa. For more information please feel free to email us at info@opaljay.co.za
For all regional areas, a custom order shipping fee will apply.

Simply add the item(s) that you wish to purchase to your cart. Once you have added the item(s) to your cart, you may proceed to checkout where you will add your billing and shipping addresses and choose a payment method. Depending on which payment method you choose, you may be redirected to our payment gateway, or you may receive an email with our banking details. Once your payment has cleared, your order will be processed and dispatched.

On the Creative Dreams Fabulous Online Store website you can pay using your Credit card, Debit card and EFT.
1. Credit Card transaction: This is done through the site and the payment gateway is secure.
2. Direct Bank Transfer (EFT): This is done through your internet banking and may take up to 3 days to clear.
Please email your proof of payment to info@opaljay.co.za.

To track your order, head over to the Track My Order page and enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received. Alternatively, please email us at info@opaljay.co.za to enquire about the status of your order.

The order will take around 1 to 3 working days to be delivered to the chosen delivery address, depending on the location and method of delivery (Delivery within South Africa only). A flat rate to deliver your order to you will be charged. This will escalate reasonably from time to time based on escalations in the fees charged by the courier company.

We believe in 100% satisfaction, at Opal Jay we want our customers to be 100% happy with our products, so if you are not completely satisfied please contact us. Opal Jay will exchange products provided that our terms are adhered to.

Ask a Question

Having trouble with your order? Or simply enquiring about the availability of an item? Fill out our handy contact form.